About Us
Committed to a Culture of
family
Being a family owned and operated business, we pride ourselves on providing a value-based culture to everyone who walks through our doors. We foster trust, communication and compassionate relationships. Our goal is to create an environment where everyone upholds these values and treats one another as family.
Our Values
Safety
At QLS, Safety means providing quality nursing care, including a complete understanding of residents’ goals of care and dedicating the resources necessary to provide safe and competent care during normal operations and in emergencies. We continuously seek to maintain a safe environment to prevent the occurrence of errors and adverse events. QLS is committed to being a learning environment where we continue to evaluate and improve our processes as needed.
Communication
QLS promotes and maintains a culture of open communication. We encourage everyone in our organization (residents, employees, family members, contractors) to ask questions and seek clarification concerning the quality of care we provide, how we conduct our business, how we treat the residents and each other, or any matters that may raise ethical or legal concerns.
Integrity
Through our employees, volunteers, contractors, officers, and directors, we are committed to acting with fairness, honesty, and integrity and to complying with all applicable standards of the healthcare industry.
Compassionate Relationships
Our quality efforts are designed to provide care that meets each resident's unique needs. We will ensure that our staff treat residents and their family with respect, dignity and compassion. Equally important are our efforts to ensure that all our staff members treat each other with respect, dignity and compassion.
Appearance
We value furnishing and maintaining our communities in a manner that reflects the residents’ need for a welcoming, clean and attractive home-like environment.
Meet Our Team
STEVE TACK
CEO & Partner
Steven Tack is the Chief Executive Officer and one of the partners in the Quality Life Services family of companies. The Tack family entered the healthcare business in 1973, and Steven joined his grandparents, parents, aunt, and uncle in the business in 1989. Since then, he has held multiple positions until the third generation assumed operational leadership in 2009, and he was named CEO.
“It has been a true blessing to work daily with family and the other incredible team members of Quality Life Service in advancing the care and service provided to our residents, patients and customers” - Steve Tack
SUSIE TACK BEARDSLEY
CAO & Partner
Susie is the Chief Administrative Officer and a third-generation owner of Quality Life Services. She joined the family business after spending the first decade of her career in the steel Industry. In 2002, she followed her heart and her heritage back to the business in which she was raised. Since then, she has found both her passion and purpose in human capital. Susie now oversees personnel services for approximately 1500 QLS family members.
“It is an honor and a privilege to continue the important work that began with our grandfather and his sons over 50 years ago. Getting to do that work beside so many talented and dedicated people today is truly a blessing.” – Susie Tack Beardsley
MARY SUSAN TACK-YUREK
CQO & Partner
Mary Susan is the Chief Quality Officer and one of the partners of Quality Life Services. She joined the family business in 2000 and holds dual Bachelor's degrees from Duquesne University. Prior to assuming the CQO role, Mary Susan held roles in Marketing, Business Development, and the facilitation of Special Projects.
“Working with my family and our dedicated and passionate team is one of the greatest gifts of my life. Knowing that the values of Quality Life Services are shared by each employee and caregiver is what makes our organization so special.” – Mary Susan Tack-Yurek
Don't Stop Dreamin'
Don’t Stop Dreamin’ has been fulfilling dreams for residents and patients of Quality Life Services and Three Rivers Hospice since 2005. The mission of Don’t Stop Dreamin’ is to:
- Create everlasting memories
- Enrich the lives of residents, patients, and families too
- Bring joy and happiness through fulfilling once-in-a-lifetime dreams!
